Data Protection at Akamai
Akamai is trusted to make digital experiences fast, intelligent, and secure. We understand that the way we process personal data is an important part of that trust and are committed to upholding the privacy of our customers, customer’s end users, employees, and online users. Akamai complies with the laws of all countries in which it operates, including the data protection laws in the Americas, Europe, and Asia.
The Akamai Data Protection and Privacy Program protects the personal information that we process by respecting global privacy principles. Akamai’s Global Data Protection Office, headed by our Chief Data Protection Officer, manages this important effort.
Akamai Data Protection and Privacy Program. Learn more.
Data Protection Rules of Engagement for Akamai's Vendors. Learn more.
Identity Cloud and GDPR
Identity Cloud securely captures and manages customer identity and profile data, and controls customer access to applications and services.
From enabling fine-grained data access control to allowing companies to manage consent from their customers, Akamai has helped global brands exceed customer privacy expectations and meet regulatory data protection requirements.
Read also the White Paper "A Guide to Support Data Privacy Requirements with Akamai Identity Cloud."
Visit the Identity Cloud page for more information about how a CIAM can help satisfy your GDPR compliance needs.
Akamai Data Processing Agreement — For Customers
This agreement supplements and amends Akamai’s Terms & Conditions with its customers.
Akamai Data Processing Agreement – For Partners
This agreement supplements and amends the Channel Agreement between Akamai and its partners.
Akamai Data Processing Agreement – For Vendors
This agreement supplements and amends the Master Service Agreement and/or the Terms and Conditions of Purchase between Akamai and its vendors.
Technical and Organizational Measures to Secure the Personal Data
This overview outlines the technical and organizational measures Akamai has in place to secure the personal data it processes when providing its services.
TOMs for Performance, Enterprise Security and Application Security Services Learn more
TOMs for Guardicore Security Platform Learn more
TOMs for Secure Internet Access Mobile Services Learn more
Countries in which Akamai Maintains Servers
This document lists the countries in which Akamai maintains server points of presence and lists the Akamai subsidiaries that own Akamai servers.
Akamai's Sub-Processors for the Service Provisioning
HIPAA and HITECH ACT Compliance Statement
Overview of Personal Data Processing Activities at Akamai
Cross-Border Data Transfer by Akamai